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Booking Information
- Arrival/Departure
- Check-in begins at 4:00 pm. Check-out ends at 10:00 am.
- Early Check-In
- Check-in Prior to 4PM is $50 and is not guaranteed, a limited number of guaranteed noon check-ins may be available at a cost of $150. Guests may pre-register and begin using the amenities at noon on the day of arrival without an early check-in at no additional costs and return to the front desk after 4PM to complete check-in. Please note all members of your party will need to return to the lobby at the same time during the check-in process to activate their wristbands if you do a pre-registration for amenity use.
- Early Departure Policy
- Whenever a guest creates an "understay" they forfeit one night as an early departure fee.
- Late Check-Out Policy
- Guests who do not check-out by the established check-out time will incur a $50 per hour late check-out fee. Guests that do not check-out by Noon will be charged an additional night at the current rate.
- Modification Policy
- In order for a reservation to be modified it must be recalculated to current rates and promotions. A reservation cannot be modified once the reservation has been checked-in.
- Cancellation Policy
- Standard Cancellation Policy:
- Cancellations made more than 72 hours before arrival: No cancellation fee.
- Cancellations made less than 72 hours before arrival: 50% of the first night's projected charges.
- Cancellations made on the day of arrival: 100% of the first night's projected charges.
Cancellation terms may vary based on rate type, booking channel, or group reservations. For example:- Flexible Rates may allow penalty-free cancellation up to 48 hours before arrival.
- Advance Purchase Rates are non-refundable.
- Group bookings follow contract-specific terms.
- Reservations made through Online Travel Agencies (OTAs) such as Expedia or Booking.com are subject to the cancellation policies of those platforms.
Note: This option may not be available for all rate types or bookings, such as non-refundable or group reservations, depending on the original terms. - Parking
- In order to ensure a great experience for all guests, Creekstone Inn limits parking to one vehicle per room. Trailers, RVs, and campers are not permitted.
- Smoking Policy
- Creekstone Inn is a smoke and vape free environment.